Job review from George in West Greenwichh, RI 02817 on 04/29/21
My wife and I couldn't be more pleased with the outcome, and are very happy we chose Klaus Larsen to install our roof.
Thorough, efficient, and warm.
There aren't a lot of sales people like Lorenzo. His natural demeanor and thorough understanding of customer needs and concerns is reassuring. His knowledge and ability to explain the process to a layperson inspired confidence and peace-of-mind. Additionally, he was available every time I had a question, needed something explained, or worked through the complicated nature of our job. He is an excellent representative of the company, and an asset to the Klaus Larsen Brand
RJ, Reuben and the team were fantastic. I still am in awe of how much they were able to accomplish in one day, the quality of their work, and their professionalism throughout the day. RJ, our Project Manager, was everything a customer hopes for: He walked me through the entire process, answered every question I had, addressed any concerns I had and managed a large crew over a long day to deliver a flawlessly completed roof. I can's fully express how happy we are.
Perfect.
What made you choose our company:
We chose Klaus Larsen Roofing for two reasons. First, because of the company's reputation for quality and service. Second, because of the sales process. Lorenzo should get the credit for our choosing the company. Hands down. Moreover, every single person we spoke with throughout the process were professional, courteous, and honest. Lorenzo, Pete R, Sean (He's FANTASTIC) and RJ. Top notch professionals that not only left us as happy customers, but earned our loyalty. Mr. Larsen should be very proud of what he has built, and should know that his team caries that pride with them, and through their work. Thanks so much.
