Job review from Cathy in North Adams, MA 01247 on 12/22/22
Very well run operation resulting in quality work. The timing, the delivery of materials, this outfit runs like a well-oiled machine.
We did not call the office for this work, but instead called the salesman from our prior roofing job directly. We called the office after the job for the warranty details and the info was explained well,
Bruce was very thorough and courteous. We had discovered a serious problem that needed to be addressed soon, and he came to look at the job right away. It was our 2nd job with him; we were happy with him the first time so called him directly this time.
Foreman Paul was very knowledgeable, listened to us, and communicated well. He dealt with our existing condition problems as they came to light quickly, keeping us informed. He saw to it that the job was done well. Very hard working and polite crew. They really know what they are doing.
Amazing. You can barely tell they were here.
What made you choose our company:
We like the little extras provided by the Klaus method, the warranty, and the cost was competitive. We first called J. Smegal because of being voted Best of the Berkshires in the Berkshire Eagle multiple times.
