Job review from Nancy in Reedsport, OR 97467 on 06/27/23
Overall Rating:
4.8 out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process
What type of work did you have done:
Roofing
What made you choose our company:
Frankly speaking, the initial search for roofing contractors was very difficult. I made several attempts to contact individuals and companies but all either never returned my calls or made appointments and never showed! Klaus Roofing was the only one that responded immediately and scheduled a sales person within a week for an estimate.
Project Manager (Thomas Moyer) & crew could not have been more efficient and professional! Thomas was wonderful to work with and brought all his knowledge and friendly manner to provide me with real confidence in the work being done! He also educated me on all processes along the way which I loved! Thomas also clarified our options such as skylights (I had 2 that leaked horribly causing much damage) and gutters. We did not receive that education with initial sales person visit. But Thomas was able to assure me that they could place new skylights properly and guard against leaks. I also decided to go ahead with new skylights, gutters and gutter guards after Thomas’s recommendation and presentation of knowledge! I loved working with Thomas Moyer and his crew! They truly gave me a piece of mind that all the work was being done with a very professional hand(s)!
Thank you guys and gals at Klaus Roofing for making a stressful experience much better!