Testimonials for Klaus Larsen LLC

I would like to recognize Michael Feinberg. He took care of everything from start to finish. He is very well coordinated. I was satisfied with the timely manner that they got the roof done.

Dear Klaus, I just wanted to take a minute to thank you for the great job you have been doing for us. I am very pleased with the roofing jobs at both of our properties and will not hesitate to use your company for future projects if the need arises. If you need a reference, please do not hesitate to call me! Best Regards, Richard B. Green, President

Klaus and his team were great!  They completed all the work listed above in one day as promised.  His crew worked non-stop from 7 am to 7 pm until the job was completed and looks great!  Removing old wood shingles and two layers of regular shingles makes a big mess, but when the job was done the house and yard looked great!  I didn't find any materials, nails or trash of any kind in my yard.  They even bring their own portable bathroom so there is no need to use your home bathroom or leave the site.  I had some questions a couple of days after the job was completed and Klaus got back to me right away and met me at my house to go over my questions and was very professional and explained how the DCi soffit works by going back up to my attic to show me.  Klaus and his team did a fantastic job and customer service was superior.

They were very timely and were right there when they said they'd be. I like my roof very much, and they were willing to make corrections as needed.  

Mike was there for us to solve any problem we had. He went the extra mile for us and fixed areas that needed fine tuning. Did an excellent job on the cupola and sun light installation. The drain on the flat roof was clogged and resulted in flooding our front porch during a heavy rain storm. I called Mike the next morning and he was there early to fix the problem.

I was most satisfied with the overall experience. Everything was handled very professionally.

It was a positive experience. I felt secure. The young woman in the office sent me an email with the picture of the salesman. The crew is unbelievable. I was fascinated watching them. I did not even find one nail left. They worked from seven in the morning until seven at night. They should be recognized as a team. Mr. Larsen should be recognized for hiring great people. It is obvious he puts the money earned back into the company. The vehicles of the company look great. It was just a great experience.

Impressed by the speed at which the job was completed. Professional job! The clean up and communication were good.

After getting many estimates, Mike Feinberg didn't talk my head off, didn't assume I was an idiot, and did act like a gentleman offering a product that he was impressed with. The complex roof job was simply great. Also, the crew leader and the crew itself was fabulous, and it showed in the work they did. The crew cleaned up around the home, it actually looked better when they finished than when they began.  

Klaus did three other special jobs for me in addition to the roof. He added exterior lighting, a dryer exhaust and installed extra wood in a valley where water and ice was accumulating. They also did a great job picking up and had it all done in one day! He really went, as they say, the extra mile.  

Klaus and his crew did a great job putting a new roof on my rental property.  His price quote was very competitive, especially the price for replacing any damaged plywood underneath the existing asphalt.  The house was very old and we discovered that nearly every single piece of plywood needed to be replaced due to old and rotted wood.  The fact that Klaus kept his part of his bid low and fair, he saved me tons of money compared to the other quotes I got. I liked everything about my experience with Klaus and I would have not problem recommending him.  In fact, I plan to use him again for my future projects.  

We had an excellent interaction and it came out well.  

I was most satisfied that they did the entire roof in one day. My yard was very clean at the end of it, and the roof was well done.

I would like to recognize the salesman, the owner, and the installation crew for their exceptional service. I was most satisfied with the installation and with their service. The people are professional.

To Whom It May Concern: It gives me great pleasure to recommend Klaus Larsen LLC for your roofing project. Here are the highlights of my experience with Klaus: In August 2010 I began getting quotes for a complete roof replacement, our home still had the original roof (1985) and it was time. Klaus came in with a competitive bid and was able to get on the job within a couple weeks. Additionally, he thought he could complete it in one day, while other contractors were telling me 3-4 days. In early September, Klaus and his crew showed up, stripped the old roof clean, and installed the new roof, in one day! They did a professional job, the roof looked great, and they did a thorough clean-up of the gutters/yard/driveway. My wife and I were very pleased with the job. The roof functioned fine throughout the fall, winter, and into the spring. However, about mid-June I began to notice minor water damage on the ceiling of my garage. After a particularly windy thunderstorm, significant staining in the garage ceiling appeared. I called Klaus and he was at my house that afternoon. Upon his inspection, he determined there was a material problem with the new shingles. They could easily be lifted up from the underlying shingle as if they had never bonded to each other. This probably explained the water damage only during windy rain storms. Klaus took total control of the situation, got the GAF area representative out to the house the next week, and removed multiple chingles for GAF to analyze. After about 2 weeks the analysis came back, GAF admitted the shingles were “marginally acceptable”, and offered various options for remedying the situation, none of which included replacement. I was more than disappointed with their offer (this was a new 30 year roof), but Klaus reassured me “you are going to get a new roof, I give you my word”. Sure enough, Klaus took control, twisted some arms and got the approval of GAF for a complete roof strip and replacement. We picked out a new type of GAF shingle, about a week later he had the new roof in place at no cost to us. He even went so far as to rearrange his schedule so they could do the replacement while we were on vacation. I recommend Klaus with enthusiasm, and given the opportunity would hire him again for future work. Sincerely, Tom G.